Custom Made

Produced exclusively for you.

Some of Ana de Jour’s creations are made to order, respecting the time required to transform each piece into a unique creation.

When choosing a Made to Order dress, you are purchasing a piece produced especially for your order, following the same care dedicated to the artisanal processes that are part of the brand’s essence.

Our commitment is to deliver a dress that preserves the quality of the materials, the excellence of the patternmaking, and Ana de Jour’s characteristic finishing.

What does Made to Order mean?

Made to Order means that the dress is not available for immediate shipment.

Production begins after the order is confirmed and follows an exclusive schedule within our atelier.

Each piece goes through several production stages before reaching you.

Our process

1. Order confirmation

After payment confirmation, our team validates the order and reserves the materials required for production.

1. Material preparation

We carefully select the fabrics, trims, and finishes that will be used to make the piece.

Depending on the design, some materials may be purchased exclusively for that dress.

1. Artisanal production

Each dress is made individually.

During this process, the following stages are carried out:

• cutting

• patternmaking

• sewing

• assembly

• finishing

• technical inspection

Our goal is to ensure that each creation maintains the quality standard expected from the brand.

1. Quality control

Before shipping, all pieces undergo a complete inspection to ensure the finishing, fit, and quality.

Only after this stage is the dress prepared for dispatch.

Production time

The estimated production time is stated on each product page.

This timeframe may vary depending on the complexity of the piece and will be counted from payment confirmation.

Once production is complete, the shipping timeframe selected at the time of purchase begins.

Can I cancel my order?

As long as production has not yet begun, our team will assess each request individually.

After production has begun, it may not be possible to interrupt the process, considering that materials, labor, and exclusive production stages have already been allocated to making the piece.

All requests will be assessed in accordance with Brazilian legislation.

Can I exchange a Made to Order piece?

Should it be necessary, our team will assess each situation individually.

Matters related to the quality of the piece or manufacturing defects will fully comply with the Brazilian Consumer Protection Code.

Can I change my order?

Should you wish to change the size, color, or any other characteristic of the dress, please contact us as soon as possible.

Changes may only be made before production begins and will depend on the technical feasibility of each design.

About colors

The images displayed on the website seek to represent our products accurately.

However, slight variations may occur due to the brightness and color settings of each monitor or device.

About measurements

We recommend that all customers carefully consult our Size Guide before making a purchase.

Should you have any questions, our team will be available to assist you in choosing the most appropriate size.

Personalized service

We understand that every occasion is unique.

For this reason, our team is available to guide you throughout the entire purchasing process, from choosing the design to the delivery of the dress.

Should you have any questions regarding timeframes, measurements, or availability, please contact us through Ana de Jour’s official communication channels.

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